Shipping policy
Shipping Policy
Last updated: 18 September 2026
European Union shipping
We ship to all 27 European Union member states.
Our current shipping rates are:
- Standard shipping: £12.99 for orders under £100
- Standard shipping: £10.00 for orders of £100 or more
- Express shipping: £14.99
Processing and delivery times
Please allow 3–7 business days for order processing before dispatch.
Estimated delivery is 10–20 business days from dispatch. Delivery times are estimates and may vary depending on the destination, carrier, customs processing, or circumstances outside our control.
Customs duties, VAT and import fees
EU customers are responsible for any customs duties, VAT, or import fees charged by their country’s customs authority upon delivery. These charges are not included in the shipping cost and are outside GT4L’s control.
Returns
EU customers have the legal right to cancel an online order within 14 days of receiving it. GT4L also offers a 30-day return window for customers worldwide.
For full eligibility requirements and return instructions, please see our Refund Policy.
Contact
If you have a question about shipping or your order, contact us at info@gt4l.co.uk.